Loro Piana Client Advisor

Vail • USA

Friday, March 14, 2025

Loro Piana, a distinguished Italian luxury Maison established in 1924, is renowned for its exquisite textiles, ready-to-wear collections, and bespoke garments. As a part of the prestigious LVMH group, Loro Piana is committed to maintaining the highest standards of craftsmanship and quality, solidifying its position as a leader in the luxury fashion industry.

1. Exceed personal sales goals and ensure continuous growth in a team setting while upholding Loro Piana standards.
2. Develop and incorporate comprehensive product knowledge to facilitate the sales process.
3. Collaborate with fellow team members to ensure a seamless shopping experience for clients and contribute to the overall success of the store.
4. Cultivate and maintain strong relationships with clients by following up on purchases and providing after-sales support.
5. Collect and update client information to enhance future interactions and tailor services to individual preferences.
6. Actively engage with clients to promote products, provide personalized assistance, and drive sales growth.
7. Oversee maintenance of store displays to ensure alignment with visual merchandising guidelines.
8. Collaborate with store leadership to execute action plans aimed at enhancing sales performance.
9. Identify key opportunities for optimizing sales growth and operational efficiencies.

1. 3+ years of sales experience, preferably in a luxury retail environment.
2. Proficient in Microsoft Office, SAP, and other digital tools.
3. General knowledge of sales, operations, and inventory.
4. Ability to lift and move up to 40 pounds.

1. Excellent customer service skills
2. Strong teamwork abilities
3. Effective problem-solving skills

Minimum 3 years of sales experience, preferably in a luxury retail environment.

Loro Piana offers a competitive salary range of $25.00 to $30.00 per hour, with flexibility to reward various levels of expertise, performance, and tenure.

Loro Piana provides a comprehensive range of benefits, including healthcare, fertility support, adoption and surrogacy assistance, tuition reimbursement, and mental health support.

Loro Piana is dedicated to fostering an inclusive culture where diversity is valued and everyone has a sense of belonging. The company continuously assesses its employee and candidate populations to ensure inclusivity and equity, promoting a supportive and rewarding work environment.