Loro Piana

Client Advisor

Loro Piana is an Italian luxury Maison founded in 1924, renowned for creating the finest quality textiles, ready-to-wear collections, accessories, and bespoke garments. As part of the LVMH group, Loro Piana is committed to exceptional craftsmanship and the use of the world’s finest raw materials, positioning itself as a leader in the luxury industry.

1. Exceed personal sales goals and ensure continuous growth in a team setting while upholding Loro Piana standards.
2. Develop and incorporate comprehensive product knowledge to facilitate the sales process.
3. Collaborate with fellow team members to ensure a seamless shopping experience for clients and contribute to the overall success of the store.
4. Cultivate and maintain strong relationships with clients by following up on purchases and providing after-sales support.
5. Collect and update client information to enhance future interactions and tailor services to individual preferences.
6. Actively engage with clients to promote products, provide personalized assistance, and drive sales growth.
7. Oversee maintenance of store displays to ensure alignment with visual merchandising guidelines.
8. Collaborate with store leadership to execute action plans aimed at enhancing sales performance.
9. Identify key opportunities for optimizing sales growth and operational efficiencies.

1. 3+ years of sales experience, preferably in a luxury retail environment.

1. Proficient in Microsoft Office, SAP, and other digital tools.
2. Excellent customer service, teamwork, and problem-solving skills.
3. General knowledge of sales, operations, and inventory.
4. Ability to lift and move up to 40 pounds.

Minimum 3 years of sales experience, preferably in a luxury retail environment.

Comprehensive benefits including medical, dental, and vision coverage, fertility support, adoption and surrogacy reimbursement, tuition reimbursement, 401K match, Headspace mental health support, generous product discount, and exclusive LVMH discounts.

Loro Piana fosters a supportive and rewarding work environment that values employee well-being and growth. The company is committed to creating a culture of inclusion where everyone has a sense of belonging. Located in Toronto, the workplace is dedicated to diversity and equity.