Loro Piana Client Advisor

Loro Piana, a distinguished name in the luxury fashion industry, is renowned for its exquisite craftsmanship and unparalleled quality. As part of the esteemed LVMH group, Loro Piana offers a unique opportunity to work within a global leader in luxury goods, providing employees with a rich environment for professional growth and development.

1. Provide exceptional customer service to ensure client satisfaction and loyalty.
2. Adhere to brand standards throughout the sales and after-sales processes.
3. Collaborate with colleagues to foster a positive work environment.
4. Receive and display products in accordance with company procedures.
5. Maintain a tidy and organized workspace as per company guidelines.
6. Manage the sales process to achieve company standards.
7. Cultivate and maintain strong commercial relationships with clients.
8. Ensure efficient and caring after-sales service to promote brand image.
9. Handle customer claims with supervisor support.
10. Communicate client information to management and follow up on client requests.
11. Participate in product presentations and maintain comprehensive product knowledge.
12. Ensure the store is well-maintained and visually appealing.

1. Minimum 3 years of experience as a Client Advisor in a luxury boutique.
2. Alignment with Loro Piana brand and products.

1. Strong luxury touch and approach.
2. Excellent interpersonal and relationship-building skills.
3. Strong clienteling skills.

Minimum 3 years of experience in a luxury boutique environment is required.

Employees will benefit from working in a prestigious luxury brand environment, gaining exposure to high-end clientele and products.

Loro Piana fosters a culture of excellence and elegance, emphasizing the importance of customer satisfaction and brand loyalty. The work environment is collaborative, with a focus on maintaining the highest standards of luxury service.