Loro Piana Client Advisor

Taormina • Italy

Thursday, April 3, 2025

Loro Piana, a distinguished name in the luxury fashion industry, is renowned for its exquisite craftsmanship and unparalleled quality. As part of the esteemed LVMH Group, Loro Piana benefits from a rich heritage and a commitment to excellence, offering employees the opportunity to be part of a globally recognized brand that values innovation and tradition.

1. Provide exceptional customer service to ensure client satisfaction and loyalty.
2. Align with the brand's style and quality standards throughout the sales and post-sales processes.
3. Collaborate with colleagues to foster a positive work environment and maintain performance standards.
4. Receive and display products according to company procedures.
5. Maintain an orderly workspace in line with corporate guidelines.
6. Manage the sales process following company standards.
7. Cultivate and maintain strong client relationships to ensure satisfaction.
8. Ensure efficient and attentive post-sales service to maintain client satisfaction and promote the brand's image.
9. Handle client issues with the support of a supervisor.
10. Communicate client insights to management.
11. Participate in product presentations and maintain comprehensive product knowledge.
12. Ensure the store's visual and product care standards are met.

1. Previous experience as a Client Advisor in a luxury boutique.
2. Alignment with Loro Piana's brand and products.

1. Strong luxury touch and approach.
2. Excellent interpersonal and relationship-building skills.
3. Proficient clienteling abilities.

Minimum of 3 years in a similar role within the luxury retail sector.

Employees will enjoy the opportunity to work with a prestigious luxury brand, with potential for career growth and development within the LVMH Group.

Loro Piana fosters a culture of excellence, where tradition meets innovation. Employees are encouraged to uphold the brand's esteemed reputation through dedication to quality and customer satisfaction. The work environment is collaborative, with a focus on maintaining high standards and fostering professional growth.