Loro Piana Client Advisor

Sunrise • USA

Sunday, January 12, 2025

Loro Piana, a distinguished Italian luxury Maison established in 1924, is renowned for its exquisite textiles, ready-to-wear collections, accessories, and bespoke garments. As part of the prestigious LVMH group, Loro Piana is committed to maintaining unmatched quality and excellence, positioning itself as a leader in the luxury fashion industry.

1. Exceed personal sales targets and contribute to team growth while maintaining Loro Piana's standards.
2. Develop and utilize comprehensive product knowledge to enhance the sales process.
3. Collaborate with team members to ensure a seamless shopping experience and overall store success.
4. Cultivate and maintain strong client relationships through follow-ups and after-sales support.
5. Collect and update client information to tailor services to individual preferences.
6. Engage clients actively to promote products, provide personalized assistance, and drive sales growth.
7. Oversee store displays to ensure alignment with visual merchandising guidelines.
8. Collaborate with store leadership to execute action plans for enhancing sales performance.
9. Identify opportunities for optimizing sales growth and operational efficiencies.

1. Minimum of 3 years of sales experience, preferably in a luxury retail environment.

1. Proficiency in Microsoft Office, SAP, and other digital tools.
2. Excellent customer service, teamwork, and problem-solving skills.
3. General knowledge of sales, operations, and inventory management.
4. Physical ability to lift and move up to 40 pounds.

Minimum 3 years of experience in sales, preferably within a luxury retail setting.

Loro Piana offers a comprehensive benefits package including healthcare, fertility support, adoption and surrogacy assistance, tuition reimbursement, and mental health support.

Loro Piana fosters a culture of inclusion and belonging, valuing diverse identities and perspectives. The company is committed to creating an equitable environment where employees can thrive and grow.