Loro Piana Client Advisor

Serris • France

Tuesday, February 3, 2026

Loro Piana, a distinguished name in the luxury fashion industry, is renowned for its exquisite craftsmanship and unparalleled quality. As part of the prestigious LVMH group, Loro Piana offers a dynamic and enriching work environment that fosters professional growth and excellence. The brand is committed to maintaining its heritage while innovating for the future, providing employees with unique opportunities to contribute to its legacy.

1. Execute the sales process in alignment with the Loro Piana Selling Ceremony to achieve sales targets.
2. Deliver exceptional customer service to ensure client satisfaction and loyalty.
3. Manage client relationships to enhance the brand's image and ensure a high level of client satisfaction.
4. Participate in store and department meetings to align with team goals.
5. Maintain a tidy and organized workspace in accordance with company guidelines.
6. Ensure efficient after-sales service to maintain client satisfaction and loyalty.
7. Handle customer claims with the support of a supervisor.
8. Communicate client feedback to management and follow up on client requests.
9. Participate in product presentations and maintain comprehensive product knowledge.
10. Ensure proper care and maintenance of the store and its displays.
11. Monitor store stock levels to optimize sales and participate in inventory processes.
12. Prevent thefts and losses by adhering to assigned positions and reporting discrepancies.

1. Previous experience as a Client Advisor in a luxury boutique.

1. Alignment with Loro Piana's brand identity and attention to detail.
2. Passion and motivation for Loro Piana products and brand.
3. Excellent interpersonal, teamwork, and problem-solving skills.
4. Ability to manage stress, demonstrate flexibility, and adapt to changing circumstances.
5. Fluency in English, both spoken and written; proficiency in additional languages is advantageous.

Beginner level experience in a similar role within a luxury boutique.

Loro Piana offers a supportive work environment with opportunities for professional development and career advancement within the luxury fashion industry.

Loro Piana prides itself on a culture of excellence, innovation, and collaboration. Employees are encouraged to embody the brand's values of quality and craftsmanship while contributing to a positive and dynamic workplace.