Loro Piana Client Advisor

Scottsdale • USA

Thursday, July 24, 2025

Loro Piana, an esteemed Italian luxury Maison established in 1924, is renowned for its exquisite textiles, ready-to-wear collections, accessories, and bespoke garments. As a distinguished member of the LVMH group, Loro Piana is committed to exceptional craftsmanship and the use of the world's finest raw materials, positioning itself as a leader in the luxury industry. The brand is dedicated to upholding unparalleled quality and excellence.

1. Exceed personal sales targets while fostering team growth and maintaining Loro Piana's savoir-faire.
2. Possess in-depth product knowledge to enhance the selling ceremony.
3. Collaborate with team members to ensure seamless client experiences.
4. Cultivate and strengthen client relationships through follow-ups and after-sales support.
5. Collect and update client information to enhance future interactions and deliver personalized experiences.
6. Incorporate the brand's legacy when introducing collections and offering personalized style guidance.
7. Ensure store displays align with visual merchandising guidelines.
8. Work with store leadership to implement action plans for sales performance enhancement.
9. Identify opportunities to optimize sales growth and operational efficiencies.
10. Consistently exemplify company values.

1. Minimum of 3 years of sales experience, preferably in a luxury retail environment.
2. Proficiency in MS Office Suite, SAP, and other digital tools.
3. Excellent client service, teamwork, and problem-solving skills.
4. Proven knowledge of sales, operations, and inventory management.
5. Ability to lift and move up to 40 pounds.
6. Willingness to work evenings and weekends.

1. Sales expertise
2. Product knowledge
3. Client relationship management
4. Team collaboration
5. Problem-solving
6. Digital proficiency

A minimum of 3 years of sales experience, ideally within a luxury retail setting, is required.

The position offers a comprehensive total rewards package, including healthcare, fertility support, adoption and surrogacy assistance, tuition reimbursement, financial wellness programs, paid parental leave, mental health resources, mobility opportunities, comprehensive paid time off, incentive compensation, and employee discounts.

Loro Piana fosters a culture of inclusion where every individual feels a sense of belonging. The brand is committed to ensuring that its outreach and recruiting efforts embrace diverse identities and perspectives, creating an environment where all employees can thrive. Continuous assessment of employee and candidate populations ensures inclusivity and equity.