Loro Piana Client Advisor

Sanremo • Italy

Saturday, April 5, 2025

Loro Piana, a distinguished member of the LVMH group, epitomizes luxury and craftsmanship in the fashion and leather goods sector. Renowned for its exquisite materials and timeless designs, Loro Piana offers a prestigious work environment where employees are integral to upholding the brand's esteemed reputation.

1. Serve as a versatile team member to enhance store operations and achieve customer satisfaction.
2. Adhere to brand standards throughout the sales and after-sales processes.
3. Collaborate with colleagues to foster a positive work environment and monitor performance levels.
4. Receive and display products following company procedures.
5. Maintain a tidy workspace in accordance with company guidelines.
6. Execute the sales process in line with company standards.
7. Deliver exceptional customer service.
8. Manage client relationships to ensure satisfaction and loyalty.
9. Provide efficient after-sales service to uphold brand image.
10. Handle customer claims with supervisory support.
11. Transform customer interactions into positive experiences, promoting the brand image.
12. Communicate client feedback to management.
13. Follow up on client requests.
14. Participate in product presentations.
15. Maintain comprehensive knowledge of product categories.
16. Ensure proper store care and visual merchandising.

1. Minimum 3 years of experience as a Client Advisor in a luxury boutique.
2. Alignment with Loro Piana brand values and product knowledge.

1. Strong luxury sales approach and clienteling skills.
2. Excellent interpersonal and relationship-building abilities.
3. Proficiency in Russian is advantageous.

A minimum of 3 years of experience in a luxury boutique environment is required.

Employees enjoy a sophisticated work environment with opportunities for professional growth within the LVMH group.

Loro Piana fosters a culture of excellence, where employees are encouraged to deliver unparalleled service and uphold the brand's legacy of luxury. The workplace is collaborative, with a focus on continuous improvement and customer satisfaction.