Loro Piana Client Advisor

Porto Cervo • Italy

Tuesday, January 28, 2025

Loro Piana, a distinguished name in the luxury fashion industry, is renowned for its exquisite craftsmanship and unparalleled quality. As part of the esteemed LVMH conglomerate, Loro Piana offers a dynamic and prestigious work environment, fostering a culture of excellence and innovation. The brand is committed to providing its employees with opportunities for growth and development within the luxury sector.

1. Deliver exceptional customer service to achieve the highest level of client satisfaction.
2. Adhere to the brand's qualitative standards throughout the sales and after-sales processes.
3. Collaborate with colleagues to foster a positive and high-performance work environment.
4. Receive and display products in accordance with company procedures.
5. Maintain a tidy and organized workspace as per company guidelines.
6. Manage the sales process in line with company standards.
7. Cultivate and maintain strong commercial relationships with clients to ensure satisfaction.
8. Provide efficient after-sales service to promote client loyalty and brand image.
9. Handle customer claims with the support of a supervisor.
10. Communicate client feedback and information to management.
11. Follow up on client requests to ensure satisfaction.
12. Participate in product presentations and maintain comprehensive product knowledge.
13. Ensure the store is well-maintained and visually appealing.

1. Minimum of 3 years of experience as a Client Advisor in a luxury boutique.
2. Alignment with Loro Piana's brand values and product offerings.

1. Strong luxury sales acumen and approach.
2. Excellent interpersonal and relationship-building skills.
3. Proficient clienteling abilities.

A minimum of three years of experience in a luxury boutique setting is required, demonstrating a strong understanding of high-end sales and client management.

Employees will enjoy the opportunity to work in a prestigious luxury environment, with access to exclusive training and development programs.

Loro Piana fosters a culture of elegance and sophistication, where employees are encouraged to excel and innovate. The brand values teamwork, dedication, and a commitment to maintaining the highest standards of luxury service.