Closed Applications No Longer Accepted
Nota Bene: This job opportunity at Loro Piana was available until Wednesday, October 22, 2025, but applications are no longer being accepted.
Loro Piana Client Advisor
Loro Piana, a distinguished name in the luxury fashion sector, is renowned for its exceptional craftsmanship and premium materials. As part of the larger LVMH conglomerate, Loro Piana offers a dynamic work environment that values tradition, innovation, and excellence. Employees are encouraged to embody the brand's commitment to quality and customer satisfaction.
- Serve as a versatile team member, ensuring the highest customer satisfaction in the store.
- Adhere to brand style and qualitative standards throughout the sales and after-sales processes.
- Collaborate with colleagues to foster a positive work environment and maintain high performance levels.
- Receive and display products in accordance with company procedures.
- Maintain a tidy and organized workspace following company guidelines.
- Oversee the sales process, ensuring compliance with company standards.
- Deliver and uphold a high level of customer service.
- Manage commercial relationships with clients to ensure maximum satisfaction.
- Provide efficient and caring after-sales service to maintain client satisfaction and loyalty.
- Manage customer claims with supervisor support.
- Promote the brand image at every customer touchpoint.
- Communicate client information to management.
- Follow up on client requests.
- Participate in product presentations and maintain comprehensive product knowledge.
- Ensure the store is well cared for and visually appealing.
- Experience as a Client Advisor in a luxury boutique.
- Alignment with Loro Piana brand and products.
- Strong luxury touch and approach.
- Excellent interpersonal and relationship-building skills.
- Strong clienteling skills.
A minimum of 3 years of experience in a similar role within a luxury boutique is required.
Employees enjoy a supportive work environment with opportunities for professional growth and development within the prestigious LVMH group.
Loro Piana fosters a culture of excellence, emphasizing quality, customer satisfaction, and a deep appreciation for luxury craftsmanship. The workplace is collaborative, with a focus on maintaining the brand's esteemed reputation.

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