Loro Piana Client Advisor

Loro Piana, a distinguished Italian luxury Maison established in 1924, is renowned for its exquisite textiles, ready-to-wear collections, and bespoke garments. As a prominent member of the LVMH group, Loro Piana is committed to maintaining the highest standards of craftsmanship and quality, making it a leader in the luxury fashion industry.

1. Exceed personal sales targets and contribute to team sales growth while maintaining Loro Piana's standards.
2. Develop comprehensive product knowledge to enhance the sales process.
3. Collaborate with team members to ensure a seamless shopping experience and overall store success.
4. Cultivate and maintain strong client relationships through follow-up and after-sales support.
5. Collect and update client information to tailor services to individual preferences.
6. Engage actively with clients to promote products and drive sales growth.
7. Oversee store displays to ensure alignment with visual merchandising guidelines.
8. Collaborate with store leadership to execute action plans for sales performance enhancement.
9. Identify opportunities for optimizing sales growth and operational efficiencies.
10. Exemplify company values.

1. Minimum 3 years of sales experience, preferably in a luxury retail environment.

1. Proficiency in Microsoft Office, SAP, and other digital tools.
2. Excellent customer service, teamwork, and problem-solving skills.
3. General knowledge of sales, operations, and inventory management.
4. Physical ability to lift and move up to 40 pounds.

Minimum 3 years of sales experience in a luxury retail environment is required.

The salary range is $25 to $28 USD per hour, with flexibility to reward expertise, performance, and tenure.

Comprehensive benefits including medical, dental, and vision coverage, fertility support, adoption and surrogacy reimbursement, tuition reimbursement, 401K match, Headspace mental health support, generous product discount, and exclusive LVMH discounts.

Loro Piana fosters an inclusive culture where diversity is valued, and employees feel a sense of belonging. The company is committed to equitable recruiting and employee practices, ensuring a supportive and rewarding work environment.