Loro Piana Client Advisor

Palm Beach • USA

Tuesday, October 21, 2025

Loro Piana, an esteemed Italian luxury Maison founded in 1924, is renowned for its unparalleled craftsmanship and the use of the finest raw materials in creating exquisite textiles, ready-to-wear collections, accessories, and bespoke garments. As a distinguished member of the LVMH group, Loro Piana is committed to maintaining the highest standards of quality and excellence, making it a leader in the luxury fashion industry.

1. Exceed personal sales goals and ensure continuous growth within a team environment while maintaining Loro Piana's standards.
2. Develop and apply comprehensive product knowledge to facilitate the sales process.
3. Collaborate with team members to ensure a seamless shopping experience for clients and contribute to the store's overall success.
4. Cultivate and maintain strong client relationships by following up on purchases and providing after-sales support.
5. Collect and update client information to enhance future interactions and tailor services to individual preferences.
6. Engage actively with clients to promote products, provide personalized assistance, and drive sales growth.
7. Oversee store displays to ensure alignment with visual merchandising guidelines.
8. Collaborate with store leadership to execute action plans aimed at enhancing sales performance.
9. Identify key opportunities for optimizing sales growth and operational efficiencies.

1. 3+ years of sales experience, preferably in a luxury retail environment.

1. Proficiency in Microsoft Office, SAP, and other digital tools.
2. Excellent customer service, teamwork, and problem-solving skills.
3. General knowledge of sales, operations, and inventory management.
4. Physical ability to lift and move up to 40 pounds.

A minimum of three years of sales experience, ideally within a luxury retail setting, is required.

Loro Piana offers a comprehensive benefits package including medical, dental, and vision coverage, fertility support, adoption and surrogacy reimbursement, tuition reimbursement, 401K match, and access to Headspace mental health support. Employees also receive a generous product discount, exclusive LVMH discounts, and other tailored perks.

Loro Piana fosters a culture of inclusion and belonging, striving to create an environment where diverse identities and perspectives are valued and can thrive. The company is committed to equitable outreach and recruiting efforts, continuously assessing employee and candidate populations to ensure inclusivity.