Loro Piana Client Advisor

Loro Piana, a distinguished name in the luxury fashion industry, is renowned for its exceptional quality and craftsmanship. As part of the esteemed LVMH group, Loro Piana offers a dynamic and prestigious work environment, fostering professional growth and excellence.

1. Serve as a versatile team member, ensuring optimal customer satisfaction within the store.
2. Adhere to brand style and quality standards throughout the sales and after-sales processes.
3. Collaborate with colleagues to foster a positive work environment and maintain performance standards.
4. Receive and display products in accordance with company procedures.
5. Maintain a tidy and organized workspace following company guidelines.
6. Oversee the sales process in alignment with company standards.
7. Deliver and sustain a high level of customer service.
8. Manage client relationships to ensure maximum satisfaction.
9. Provide efficient and attentive after-sales service to uphold client satisfaction and brand image.
10. Handle customer claims with the support of a supervisor.
11. Transform customer interactions into positive experiences, promoting the brand image.
12. Communicate client feedback and information to management.
13. Follow up on client requests.
14. Participate in product presentations and maintain comprehensive product knowledge.
15. Ensure the store is well-maintained and visually appealing.

1. Experience as a Client Advisor in a luxury boutique
2. Alignment with Loro Piana brand and products
3. Strong luxury touch and approach

1. Excellent interpersonal and relationship-building skills
2. Strong clienteling skills

Minimum of 3 years in a similar role within a luxury boutique setting.

Opportunity to work within a prestigious luxury brand, fostering professional growth and development.

Loro Piana is committed to maintaining a culture of excellence, elegance, and innovation. The company values collaboration, customer satisfaction, and the pursuit of the highest standards in luxury fashion.