Loro Piana Client Advisor

Noventa di Piave • Italy

Friday, May 16, 2025

Loro Piana, a distinguished name in the luxury fashion industry, is renowned for its exceptional quality and timeless elegance. As part of the prestigious LVMH group, Loro Piana offers a unique opportunity to work within a global leader in luxury goods, providing a dynamic and enriching environment for career growth and development.

1. Serve as a versatile team member, consistently striving to achieve the highest customer satisfaction.
2. Adhere to the brand's qualitative standards throughout the sales and after-sales processes.
3. Collaborate with colleagues to foster a positive work environment and focus on performance.
4. Receive and display products in accordance with company procedures.
5. Maintain a tidy and organized workspace following company guidelines.
6. Execute the sales process in line with company standards, ensuring a high level of customer service.
7. Manage commercial relationships with clients to ensure the highest level of satisfaction.
8. Provide efficient and attentive after-sales service to maintain client satisfaction and loyalty.
9. Handle customer claims with the support of a supervisor.
10. Communicate client information to management and follow up on client requests.
11. Participate in product presentations and maintain in-depth knowledge of all product categories.
12. Ensure the store is well-maintained and visually appealing.

1. Minimum 3 years of experience as a Client Advisor in a luxury boutique.
2. Alignment with the Loro Piana brand and products.

1. Strong luxury touch and approach.
2. Excellent interpersonal and relationship-building skills.
3. Strong clienteling skills.

A minimum of 3 years of experience as a Client Advisor in a luxury boutique is required.

Opportunity to work within a globally recognized luxury brand, fostering career growth and development.

Loro Piana prides itself on a culture of excellence and refinement, where employees are encouraged to cultivate their skills and contribute to the brand's legacy of luxury and quality. The environment is collaborative and supportive, with a focus on maintaining the brand's prestigious image and client satisfaction.