Loro Piana Client Advisor
Loro Piana, a distinguished name in the luxury fashion sector, is renowned for its exceptional craftsmanship and premium materials. As part of the esteemed LVMH Group, Loro Piana offers a prestigious working environment that values excellence and innovation. The brand is committed to providing unparalleled luxury experiences to its clientele, making it a coveted employer for those passionate about high-end fashion.
- Serve as a versatile team member, ensuring optimal customer satisfaction within the store.
- Adhere to the brand's qualitative standards throughout the sales and after-sales process.
- Collaborate with colleagues to foster a positive work environment and focus on performance.
- Receive and display products in accordance with company procedures.
- Maintain a tidy and organized workspace as per company guidelines.
- Oversee the sales process, ensuring alignment with company standards.
- Deliver and sustain a high level of customer service.
- Manage client relationships to ensure maximum satisfaction.
- Provide efficient after-sales service to maintain client loyalty and promote the brand image.
- Handle customer claims with the support of a supervisor.
- Transform customer interactions into positive experiences, enhancing the brand image.
- Communicate client information to management.
- Follow up on client requests.
- Participate in product presentations and maintain comprehensive knowledge of all store products.
- Ensure the store is well-maintained and visually appealing.
- Experience as a Client Advisor in a luxury boutique.
- Alignment with the Loro Piana brand and products.
- Strong luxury touch and approach.
- Excellent interpersonal and relationship-building skills.
- Strong clienteling skills.
A minimum of 3 years of experience in a similar role within a luxury boutique is required.
The role offers the opportunity to work in a prestigious luxury environment, with exposure to high-end clientele and premium products.
Loro Piana fosters a culture of excellence, where attention to detail and a passion for luxury are paramount. Employees are encouraged to cultivate a deep understanding of the brand's values and products, contributing to a refined and sophisticated workplace atmosphere.


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