Loro Piana Client Advisor

Munich • Germany

Tuesday, April 15, 2025

Loro Piana, a distinguished name in the luxury fashion industry, is renowned for its exquisite craftsmanship and unparalleled quality in textiles and ready-to-wear collections. As part of the esteemed LVMH Group, Loro Piana benefits from the global reach and resources of one of the world's leading luxury goods conglomerates, offering employees a dynamic and enriching work environment.

1. Deliver exceptional customer service to ensure client satisfaction and loyalty.
2. Adhere to brand standards throughout the sales and after-sales processes.
3. Collaborate with colleagues to foster a positive store environment and monitor performance levels.
4. Receive and display products in accordance with company procedures.
5. Maintain a tidy and organized workspace as per company guidelines.
6. Manage the sales process following company standards.
7. Cultivate and maintain strong commercial relationships with clients.
8. Ensure efficient and caring after-sales service to promote brand loyalty.
9. Handle client claims with the support of a supervisor.
10. Communicate client feedback and information to management.
11. Execute follow-up on client requests.
12. Participate in product presentations and maintain comprehensive product knowledge.
13. Ensure the store is well-maintained and visually appealing.

1. Experience as a Client Advisor in a luxury boutique.
2. Alignment with Loro Piana brand values and products.
3. Strong luxury touch and approach.

1. Excellent interpersonal and relationship-building skills.
2. Strong clienteling skills.

Minimum of 3 years of experience in a similar role within a luxury boutique.

Employees enjoy a comprehensive benefits package, including opportunities for professional development and career advancement within the LVMH Group.

The workplace culture at Loro Piana is characterized by a commitment to excellence, a passion for luxury, and a dedication to fostering a collaborative and inclusive environment. As part of the LVMH Group, employees are encouraged to innovate and contribute to the brand's legacy of quality and craftsmanship.