Loro Piana Client Advisor

Loro Piana, a distinguished Italian luxury Maison established in 1924, is renowned for its exquisite textiles, ready-to-wear collections, and bespoke garments. As a revered entity within the LVMH group, Loro Piana is committed to unparalleled quality and craftsmanship, setting the benchmark for excellence in the luxury industry.

1. Exceed personal sales targets and contribute to team growth while maintaining Loro Piana's high standards.
2. Develop and utilize extensive product knowledge to enhance the sales process.
3. Collaborate with team members to ensure a seamless client shopping experience and overall store success.
4. Cultivate and maintain robust client relationships through follow-ups and after-sales support.
5. Collect and update client information to personalize future interactions and services.
6. Engage actively with clients to promote products, provide personalized assistance, and drive sales growth.
7. Ensure store displays align with visual merchandising guidelines.
8. Work with store leadership to implement action plans for improved sales performance.
9. Identify opportunities for optimizing sales growth and operational efficiencies.

1. 3+ years of sales experience, preferably in a luxury retail environment.
2. Proficiency in Microsoft Office, SAP, and other digital tools.
3. Excellent customer service, teamwork, and problem-solving skills.
4. General knowledge of sales, operations, and inventory management.
5. Ability to lift and move up to 40 pounds.

1. Sales expertise in luxury retail
2. Advanced product knowledge
3. Customer relationship management
4. Team collaboration
5. Visual merchandising
6. Operational efficiency

A minimum of three years of sales experience in a luxury retail environment is required.

The salary range is $24.00 to $26.00 per hour, with flexibility to recognize various levels of expertise, performance, and tenure.

Comprehensive benefits include healthcare, fertility support, adoption and surrogacy assistance, tuition reimbursement, and mental health support.

Loro Piana fosters a supportive and rewarding work environment, emphasizing employee well-being and growth. The company is committed to creating an inclusive culture where diverse identities and perspectives are valued and can thrive.