Loro Piana Client Advisor

Loro Piana, a distinguished name in the luxury fashion industry, is renowned for its exquisite craftsmanship and unparalleled quality. As part of the esteemed LVMH group, Loro Piana offers a dynamic and sophisticated work environment, fostering innovation and excellence in the realm of fashion and leather goods.

1. Serve as a versatile team member, ensuring optimal customer satisfaction.
2. Adhere to brand standards throughout the sales and after-sales processes.
3. Collaborate with colleagues to maintain a positive work environment and monitor performance.
4. Receive and display products in accordance with company procedures.
5. Maintain a tidy workspace following company guidelines.
6. Execute the sales process in line with company standards.
7. Deliver exceptional customer service.
8. Manage client relationships to ensure satisfaction and loyalty.
9. Provide efficient after-sales service to uphold client satisfaction and brand image.
10. Handle customer claims with supervisor support.
11. Transform customer interactions into positive experiences, promoting the brand image.
12. Communicate client feedback to management.
13. Follow up on client requests.
14. Participate in product presentations and maintain comprehensive product knowledge.
15. Ensure the store is well-maintained and visually appealing.

1. Experience as a Client Advisor in a luxury boutique
2. Alignment with Loro Piana brand and products
3. Strong luxury touch and approach

1. Excellent interpersonal and relationship-building skills
2. Strong clienteling skills

Minimum of 3 years in a similar role within a luxury boutique.

Opportunity to work in a prestigious luxury brand environment, with potential for professional growth and development.

Loro Piana fosters a culture of elegance, precision, and dedication to luxury. The company values innovation and excellence, creating an environment where employees are encouraged to excel and contribute to the brand's esteemed reputation.