Loro Piana Client Advisor

Loro Piana, a distinguished name in the luxury fashion industry, is renowned for its exquisite craftsmanship and unparalleled quality in textiles and fashion. As part of the esteemed LVMH group, Loro Piana offers a dynamic and sophisticated work environment, fostering growth and excellence in the luxury sector.

1. Deliver exceptional customer service to achieve the highest level of client satisfaction.
2. Adhere to brand standards throughout the sales and after-sales processes.
3. Collaborate with colleagues to foster a positive work environment and enhance performance.
4. Receive and display products in accordance with company procedures.
5. Maintain a tidy and organized workspace following company guidelines.
6. Manage the sales process in line with company standards.
7. Cultivate and maintain strong commercial relationships with clients to ensure satisfaction.
8. Provide efficient after-sales service to maintain client loyalty and promote brand image.
9. Handle client claims with the support of a supervisor.
10. Communicate client feedback and information to management.
11. Participate in product presentations and maintain comprehensive product knowledge.
12. Ensure the store is well-maintained and visually appealing.

1. Experience as a Client Advisor in a luxury boutique.
2. Alignment with Loro Piana brand values and product offerings.
3. Strong luxury touch and approach.

1. Excellent interpersonal and relationship-building skills.
2. Strong clienteling abilities.
3. Proficiency in managing commercial relationships.

Minimum of 3 years of experience in a similar role within a luxury boutique.

Opportunity to work in a prestigious luxury brand environment with potential for career growth.

Loro Piana fosters a culture of excellence, elegance, and innovation, encouraging employees to embody the brand's values of quality and sophistication. The work environment is collaborative and supportive, promoting personal and professional development.