Loro Piana Client Advisor

Forte dei Marmi • Italy

Sunday, February 9, 2025

Loro Piana, a distinguished name in the realm of luxury fashion, is renowned for its commitment to quality and elegance. As part of the esteemed LVMH Group, Loro Piana offers a dynamic and enriching work environment where employees are encouraged to excel and contribute to the brand's prestigious legacy.

1. Serve as a versatile team member to enhance customer satisfaction.
2. Adhere to brand standards throughout the sales and after-sales processes.
3. Collaborate with colleagues to foster a positive work environment.
4. Receive and display products in accordance with company procedures.
5. Maintain a tidy workspace in line with company guidelines.
6. Manage the sales process following company standards.
7. Provide exceptional customer service.
8. Cultivate commercial relationships to ensure client satisfaction.
9. Deliver efficient after-sales service to maintain client loyalty.
10. Manage client claims with supervisor support.
11. Communicate client feedback to management.
12. Participate in product presentations and maintain product knowledge.
13. Ensure the store's visual standards are upheld.

1. Experience as a Client Advisor in a luxury boutique.
2. Alignment with Loro Piana brand and products.

1. Strong luxury touch and approach.
2. Excellent interpersonal and relationship-building skills.
3. Strong clienteling skills.

Minimum of 3 years in a similar role within a luxury boutique.

Opportunities to work in a prestigious luxury brand environment with potential for networking and professional growth.

Loro Piana fosters a culture of excellence, elegance, and dedication to craftsmanship. Employees are part of a collaborative and supportive environment that emphasizes quality and client satisfaction.