Loro Piana Client Advisor

Loro Piana, an esteemed Italian luxury Maison established in 1924, is renowned for its exquisite textiles, ready-to-wear collections, accessories, and bespoke garments. As a distinguished member of the LVMH group, Loro Piana is committed to upholding the highest standards of craftsmanship and quality, positioning itself as a leader in the luxury fashion industry.

1. Exceed personal sales targets and contribute to team sales growth while maintaining Loro Piana's standards.
2. Develop and apply comprehensive product knowledge to enhance the sales process.
3. Collaborate with team members to ensure a seamless shopping experience and contribute to the store's success.
4. Cultivate and maintain strong client relationships through follow-ups and after-sales support.
5. Collect and update client information to tailor services to individual preferences.
6. Engage actively with clients to promote products and drive sales growth.
7. Oversee store displays to ensure alignment with visual merchandising guidelines.
8. Collaborate with store leadership to execute action plans for enhancing sales performance.
9. Identify opportunities for optimizing sales growth and operational efficiencies.

1. Minimum of 3 years of sales experience, preferably in a luxury retail environment.

1. Proficiency in Microsoft Office, SAP, and other digital tools.
2. Excellent customer service, teamwork, and problem-solving skills.
3. General knowledge of sales, operations, and inventory management.
4. Physical ability to lift and move up to 40 pounds.

A minimum of 3 years of sales experience, with a preference for experience in luxury retail environments.

Loro Piana offers a comprehensive benefits package, including healthcare, fertility support, adoption and surrogacy assistance, tuition reimbursement, and mental health support.

Loro Piana fosters a supportive and rewarding work environment that values employee well-being and growth. The company is committed to creating a culture of inclusion, ensuring diverse identities and perspectives are valued and can thrive.