Loro Piana Client Advisor

Chicago • USA

Thursday, August 28, 2025

Loro Piana, a distinguished Italian luxury Maison established in 1924, is renowned for its unparalleled craftsmanship in textiles, ready-to-wear collections, accessories, and bespoke garments. As a prestigious member of the LVMH group, Loro Piana is committed to maintaining its legacy of excellence and quality, positioning itself as a leader in the luxury fashion industry.

1. Exceed personal sales goals and contribute to team sales growth while maintaining Loro Piana standards.
2. Develop and utilize comprehensive product knowledge to enhance the sales process.
3. Collaborate with team members to ensure a seamless and elevated shopping experience for clients.
4. Cultivate and maintain strong client relationships through follow-up and after-sales support.
5. Collect and update client information to tailor services to individual preferences.
6. Engage actively with clients to promote products and drive sales growth.
7. Maintain store displays in alignment with visual merchandising guidelines.
8. Collaborate with store leadership to execute action plans for enhancing sales performance.
9. Identify opportunities for optimizing sales growth and operational efficiencies.

1. 3+ years of sales experience, preferably in a luxury retail environment.

1. Proficiency in Microsoft Office, SAP, and other digital tools.
2. Excellent customer service, teamwork, and problem-solving skills.
3. General knowledge of sales, operations, and inventory management.
4. Physical ability to lift and move up to 40 pounds.

A minimum of three years of sales experience in a luxury retail environment is required.

The salary range is $24.00 to $28.00 USD per hour, plus commission, with flexibility based on expertise and performance.

Comprehensive benefits include medical, dental, and vision coverage, fertility support, adoption and surrogacy reimbursement, tuition reimbursement, 401K match, Headspace mental health support, generous product discounts, and exclusive LVMH discounts.

Loro Piana fosters a culture of inclusion and belonging, emphasizing diversity and equity in its workforce. The company is dedicated to creating an environment where diverse identities and perspectives are valued and can thrive.