Loro Piana Client Advisor

Chicago • USA

Sunday, December 29, 2024

Loro Piana, a prestigious Italian luxury Maison established in 1924, is renowned for its unparalleled quality in textiles, ready-to-wear collections, accessories, and bespoke garments. As a distinguished member of the LVMH group, Loro Piana is committed to maintaining its legacy of exceptional craftsmanship and excellence in the luxury fashion industry.

1. Exceed personal sales targets and contribute to team sales growth while adhering to Loro Piana's standards.
2. Develop and apply extensive product knowledge to enhance the sales process.
3. Collaborate with team members to ensure a seamless client shopping experience and contribute to the store's overall success.
4. Cultivate and sustain strong client relationships through follow-ups and after-sales support.
5. Collect and update client information to tailor services to individual preferences.
6. Engage actively with clients to promote products, provide personalized assistance, and drive sales growth.
7. Maintain store displays in accordance with visual merchandising guidelines.
8. Collaborate with store leadership to implement action plans for enhancing sales performance.
9. Identify opportunities for optimizing sales growth and operational efficiencies.

1. Minimum of 3 years of sales experience, preferably in a luxury retail environment.

1. Proficiency in Microsoft Office, SAP, and other digital tools.
2. Excellent customer service, teamwork, and problem-solving skills.
3. General knowledge of sales, operations, and inventory management.
4. Physical ability to lift and move up to 40 pounds.

A minimum of 3 years of sales experience in a luxury retail setting is required.

Loro Piana offers a comprehensive benefits package including healthcare, fertility support, adoption and surrogacy assistance, tuition reimbursement, and mental health support.

Loro Piana fosters a supportive and rewarding work environment that values employee well-being and growth. The company is committed to creating an inclusive culture where diverse identities and perspectives are valued and can thrive.