Loro Piana Client Advisor

Capri Italy

Tuesday, January 28, 2025

Loro Piana, a distinguished name in the realm of luxury fashion, is renowned for its exquisite craftsmanship and unparalleled quality. As part of the esteemed LVMH conglomerate, Loro Piana offers a unique blend of tradition and innovation, providing an exceptional environment for professionals who are passionate about luxury and excellence.

1. Deliver exceptional customer service to achieve the highest level of client satisfaction.
2. Adhere to brand standards throughout the sales and after-sales processes.
3. Collaborate with colleagues to foster a positive and performance-driven environment.
4. Receive and display products in accordance with company procedures.
5. Maintain a tidy and organized workspace as per company guidelines.
6. Manage the sales process in alignment with company standards.
7. Cultivate and maintain strong commercial relationships with clients.
8. Ensure efficient and caring after-sales service to promote brand loyalty.
9. Handle client claims with the support of a supervisor.
10. Communicate client feedback and information to management.
11. Execute follow-up on client requests.
12. Participate in product presentations and maintain comprehensive product knowledge.
13. Ensure the store is well-maintained and visually appealing.

1. Experience as a Client Advisor in a luxury boutique.
2. Alignment with Loro Piana brand and products.

1. Strong luxury touch and approach.
2. Excellent interpersonal and relationship-building skills.
3. Strong clienteling skills.

A minimum of 3 years of experience in a similar role within a luxury boutique is required.

Opportunity to work in a prestigious luxury environment with a focus on professional growth and development.

Loro Piana fosters a culture of excellence, where tradition meets innovation. The workplace is characterized by a commitment to quality, a passion for luxury, and a supportive environment that encourages collaboration and personal growth.