Loro Piana Client Advisor
Loro Piana, an esteemed Italian luxury Maison established in 1924, is renowned for its unparalleled craftsmanship and the creation of the finest textiles, ready-to-wear collections, accessories, and bespoke garments. As a distinguished member of the LVMH group, Loro Piana upholds a steadfast commitment to quality and excellence, positioning itself as a leader in the luxury fashion industry.
- Exceed personal sales goals and foster continuous growth within a team environment while maintaining Loro Piana standards.
- Develop and utilize comprehensive product knowledge to enhance the sales process.
- Collaborate with team members to ensure a seamless shopping experience for clients and contribute to the store's overall success.
- Cultivate and maintain strong client relationships by following up on purchases and providing after-sales support.
- Collect and update client information to improve future interactions and tailor services to individual preferences.
- Engage actively with clients to promote products, offer personalized assistance, and drive sales growth.
- Oversee the maintenance of store displays to ensure alignment with visual merchandising guidelines.
- Work with store leadership to execute action plans aimed at enhancing sales performance.
- Identify key opportunities for optimizing sales growth and operational efficiencies.
- Serve as a role model for company values.
- Minimum of 3 years of experience in sales or sales support, preferably in a luxury retail environment.
- Proficiency in Microsoft Office, SAP, and other digital tools.
- Excellent attention to detail, customer service, and teamwork skills.
- General knowledge of sales, operations, and inventory management.
- Physical ability to lift and move up to 40 pounds.
A minimum of 3 years of experience in sales or sales support, ideally within the luxury retail sector, is required.
The salary range is $25 to $28 USD per hour, with flexibility to recognize and reward various levels of expertise, performance, and tenure.
Loro Piana offers a comprehensive benefits package including medical, dental, and vision coverage, fertility support, adoption and surrogacy reimbursement, tuition reimbursement, 401K match, and Headspace mental health support. Employees also enjoy a generous product discount, exclusive LVMH discounts, and other tailored perks.
Loro Piana fosters a supportive and inclusive work environment that values employee well-being and growth. The company is committed to creating a culture of inclusion where everyone feels a sense of belonging and diversity is celebrated.
