Loro Piana Client Advisor

Loro Piana, a distinguished Italian luxury Maison established in 1924, is renowned for its superior textiles, ready-to-wear collections, accessories, and bespoke garments. As a prominent entity within the LVMH group, Loro Piana is committed to delivering unmatched quality and excellence, leveraging the finest raw materials and exceptional craftsmanship to maintain its leadership in the luxury industry.

1. Exceed personal sales targets and contribute to team growth while maintaining Loro Piana's standards.
2. Develop and utilize comprehensive product knowledge to enhance the sales process.
3. Collaborate with team members to ensure a seamless client shopping experience and overall store success.
4. Cultivate and maintain strong client relationships through follow-ups and after-sales support.
5. Collect and update client information to personalize future interactions and services.
6. Actively engage with clients to promote products and drive sales growth.
7. Oversee store displays to ensure compliance with visual merchandising guidelines.
8. Collaborate with store leadership to implement action plans for sales performance enhancement.
9. Identify opportunities for optimizing sales growth and operational efficiencies.
10. Exemplify company values.

1. Minimum of 3 years of sales experience, preferably in a luxury retail environment.

1. Proficiency in Microsoft Office, SAP, and other digital tools.
2. Excellent customer service, teamwork, and problem-solving skills.
3. General knowledge of sales, operations, and inventory management.
4. Physical ability to lift and move up to 40 pounds.

A minimum of 3 years in sales, with a preference for experience in luxury retail environments.

The salary range is $24.00 to $27.00 USD per hour, with flexibility based on expertise, performance, and tenure.

Loro Piana offers comprehensive benefits including medical, dental, and vision coverage, fertility support, adoption and surrogacy reimbursement, tuition reimbursement, 401K match, and Headspace mental health support. Employees also receive a generous product discount and exclusive LVMH discounts.

Loro Piana fosters an inclusive culture where diversity is valued and employees feel a sense of belonging. The company is committed to equitable outreach and recruiting efforts, continuously assessing its employee and candidate populations to ensure inclusivity.