Loro Piana Client Advisor

Beverly Hills • USA

Thursday, July 10, 2025

Loro Piana, a distinguished Italian luxury Maison established in 1924, is renowned for its exquisite textiles, ready-to-wear collections, accessories, and bespoke garments. As a member of the prestigious LVMH group, Loro Piana is committed to maintaining the highest standards of quality and craftsmanship, solidifying its position as a leader in the luxury fashion industry.

1. Exceed personal sales targets and contribute to team sales growth while maintaining Loro Piana's standards.
2. Develop and utilize comprehensive product knowledge to enhance the sales process.
3. Collaborate with team members to ensure a seamless and exceptional shopping experience for clients.
4. Cultivate and maintain strong client relationships through follow-up and after-sales support.
5. Collect and update client information to personalize future interactions and services.
6. Engage with clients to promote products, provide personalized assistance, and drive sales growth.
7. Ensure store displays align with visual merchandising guidelines.
8. Collaborate with store leadership to implement action plans for improved sales performance.
9. Identify opportunities to optimize sales growth and operational efficiencies.

1. Minimum 3 years of sales experience, preferably in a luxury retail environment.

1. Proficiency in Microsoft Office, SAP, and other digital tools.
2. Excellent customer service, teamwork, and problem-solving skills.
3. General knowledge of sales, operations, and inventory management.
4. Physical ability to lift and move up to 40 pounds.

A minimum of 3 years of experience in sales, ideally within a luxury retail setting, is required.

The salary range is $24.00 to $27.00 USD per hour, with flexibility based on expertise, performance, and tenure.

Loro Piana offers a comprehensive benefits package, including medical, dental, and vision coverage, fertility support, adoption and surrogacy reimbursement, tuition reimbursement, 401K match, and Headspace mental health support. Employees also enjoy a generous product discount and exclusive LVMH discounts.

Loro Piana fosters a culture of inclusion and belonging, striving to ensure diverse identities and perspectives are valued and can thrive. The company is committed to creating an equitable environment through continuous assessment of employee and candidate populations.