Loro Piana Client Advisor

Beverly Hills • USA

Sunday, February 2, 2025

Loro Piana, an esteemed Italian luxury Maison established in 1924, is renowned for its unparalleled quality in textiles, ready-to-wear collections, accessories, and bespoke garments. As a distinguished member of the LVMH group, Loro Piana is committed to exceptional craftsmanship and the use of the world's finest raw materials, positioning itself as a leader in the luxury industry. The brand is dedicated to fostering a supportive and rewarding work environment that values employee well-being and growth.

1. Exceed personal sales goals and ensure continuous growth in a team setting while upholding Loro Piana standards.
2. Develop and incorporate comprehensive product knowledge to facilitate the sales process.
3. Collaborate with fellow team members to ensure a seamless shopping experience for clients and contribute to the overall success of the store.
4. Cultivate and maintain strong relationships with clients by following up on purchases and providing after-sales support.
5. Collect and update client information to enhance future interactions and tailor services to individual preferences.
6. Actively engage with clients to promote products, provide personalized assistance, and drive sales growth.
7. Oversee maintenance of store displays to ensure alignment with visual merchandising guidelines.
8. Collaborate with store leadership to execute action plans aimed at enhancing sales performance.
9. Identify key opportunities for optimizing sales growth and operational efficiencies.

1. Minimum 3 years of sales experience, preferably in a luxury retail environment.

1. Proficient in Microsoft Office, SAP, and other digital tools.
2. Excellent customer service, teamwork, and problem-solving skills.
3. General knowledge of sales, operations, and inventory.
4. Ability to lift and move up to 40 pounds.

Minimum 3 years of sales experience, preferably in a luxury retail environment.

Loro Piana offers a competitive salary range of $24.00 to $28.00 USD per hour, with flexibility to recognize and reward various levels of expertise, performance, and tenure.

Employees enjoy comprehensive medical, dental, and vision coverage, fertility support, adoption and surrogacy reimbursement, tuition reimbursement, 401K match, and Headspace mental health support. Additionally, there is a generous product discount, exclusive LVMH discounts, and other tailored perks.

Loro Piana is committed to creating a culture of inclusion where everyone feels a sense of belonging. The company strives to ensure that its outreach and recruiting efforts generate diverse identities and perspectives that are valued and can thrive. Continuous assessment of employee and candidate populations is conducted to ensure inclusivity and equity.