Loro Piana Client Advisor

Athens • Greece

Tuesday, May 6, 2025

Loro Piana, a distinguished name in the luxury fashion industry, is renowned for its exquisite craftsmanship and unparalleled quality. As part of the esteemed LVMH group, Loro Piana offers a dynamic and sophisticated work environment, providing employees with the opportunity to engage with a legacy of luxury and innovation.

1. Serve as a versatile team member, ensuring optimal customer satisfaction within the boutique.
2. Adhere to brand standards throughout the sales and after-sales processes.
3. Collaborate with colleagues to foster a positive work environment and enhance performance.
4. Receive and display products in accordance with company procedures.
5. Maintain a tidy and organized workspace in line with company guidelines.
6. Manage the sales process, ensuring compliance with company standards.
7. Deliver exceptional customer service and manage client relationships to ensure high satisfaction levels.
8. Provide efficient after-sales service to maintain client satisfaction and loyalty.
9. Handle customer claims with supervisor support, promoting a positive brand image.
10. Communicate client information to management and follow up on client requests.
11. Participate in product presentations and maintain comprehensive product knowledge.
12. Ensure the store is well-maintained and visually appealing.

1. Minimum 3 years of experience as a Client Advisor in a luxury boutique.
2. Alignment with the Loro Piana brand identity and a passion for its products.

1. Strong luxury sales approach and clienteling skills.
2. Excellent interpersonal and relationship-building abilities.
3. Fluency in English and Greek.

A minimum of three years of relevant experience in a luxury boutique setting is required.

Employees enjoy the prestige of working with a globally recognized luxury brand and the professional growth opportunities that come with it.

Loro Piana fosters a culture of excellence, where employees are encouraged to embody the brand's values of quality, elegance, and customer-centricity. The workplace is collaborative, with a focus on maintaining the brand's prestigious image and delivering unparalleled service.