Loro Piana Assistant Store Manager

Vail USA

Thursday, January 23, 2025

Loro Piana, a distinguished Italian luxury Maison established in 1924, is renowned for its unparalleled quality in textiles, ready-to-wear collections, accessories, and bespoke garments. As a prestigious member of the LVMH group, Loro Piana is committed to maintaining its legacy of exceptional craftsmanship and excellence, offering a unique and enriching environment for its employees.

1. Collaborate with the Store Manager to lead a successful store team through task delegation, performance management, and storytelling to convey product knowledge while upholding service and selling standards.
2. Identify opportunities for optimizing sales growth and operational efficiencies.
3. Facilitate communication between the store team, the Store Manager, and corporate partners to ensure alignment on sales objectives.
4. Support the sales process by ensuring the highest level of luxury service and navigating critical situations with professionalism.
5. Develop strong relationships with top clients by managing VIC initiatives to reflect an elevated brand image.
6. Partner with the Store Manager to oversee a successful team by delegating tasks, enhancing product knowledge, and developing service standards.
7. Provide effective guidance, coaching, and feedback to all team members to foster professional growth and a productive work environment.
8. Create career development plans and identify growth opportunities for all team members.
9. Participate in the scouting and selection of new team members by collaborating with HR partners.
10. Lead team meetings to provide store performance updates and emphasize key priorities.
11. Enhance comprehension of important operational procedures including inventory management, daily opening/closing activities, and strategic scheduling.
12. Manage various operational procedures such as cycle counts, stock consolidations, and fiscal inventory.
13. Oversee the After Sales process and flow, including alterations, repairs, and spare parts.
14. Report store facilities and maintenance issues in a timely manner to guarantee safety and functionality of the store.
15. Manage store expenses related to profit and loss including shipping/receiving costs, supplies, and alterations, optimizing expenditure within budget constraints.
16. Oversee proper execution of internal procedures, administrative tasks, and operational activities.
17. Enforce labor laws, safety procedures, and sales regulations with the support of corporate partners.

1. 3+ years of management and sales experience, preferably in a luxury retail environment.
2. Proficient in Microsoft Office, SAP, and other digital tools.
3. Excellent leadership, teamwork, and problem-solving skills.
4. Strong knowledge of sales, operations, and inventory.
5. Ability to travel and work weekends.
6. Ability to lift and move up to 40 pounds.

1. Leadership and team management
2. Sales and business development
3. Operational management
4. Client relationship management
5. Problem-solving
6. Proficiency in digital tools

Minimum of 5 years in a management role, with a focus on sales, preferably within the luxury retail sector.

Loro Piana offers a competitive salary range of $100,000 to $115,000 USD per year, with flexibility to recognize and reward various levels of expertise, performance, and tenure.

Loro Piana provides a comprehensive benefits package, fostering a supportive and inclusive work environment.

Loro Piana is dedicated to creating a culture of inclusion where every individual feels a sense of belonging. The company values diverse identities and perspectives, continuously assessing its employee and candidate populations to ensure they are all-encompassing and equitable.