Loro Piana Assistant Store Manager
Loro Piana, a distinguished name in the luxury fashion industry, is part of the esteemed LVMH group. Renowned for its exquisite craftsmanship and unparalleled quality, Loro Piana offers a dynamic and sophisticated work environment, fostering innovation and excellence in the luxury retail sector.
- Collaborate with the Store Director to lead and supervise the sales team, ensuring optimal performance.
- Identify key opportunities to enhance sales growth and operational efficiency.
- Facilitate communication between the store team, Store Director, and headquarters to align with sales objectives.
- Support the sales process by ensuring the highest level of luxury service and managing critical situations with exemplary professionalism.
- Develop strong relationships with VIP clients through specific initiatives that reflect the brand's image.
- Partner with the Store Director to enhance customer experience through storytelling and excellence in sales ceremonies.
- Provide effective guidance, coaching, and feedback to all team members to foster professional development and a productive work environment.
- Create career development plans and identify growth opportunities for all team members.
- Participate in the recruitment and selection of new team members in collaboration with HR partners.
- Conduct team meetings to share store performance updates and highlight key priorities.
- Enhance understanding of important operational procedures, including inventory management, daily opening/closing activities, and strategic planning.
- Oversee various operational procedures such as cycle counts, stock consolidations, and fiscal inventory.
- Supervise the After-Sales Service process, including alterations, repairs, and spare parts.
- Ensure prompt escalation of store maintenance and facility issues to guarantee safety and functionality.
- Manage store expenses related to profit and loss, including shipping/receiving costs, supplies, and alterations, optimizing spending within budget.
- Oversee the proper execution of internal procedures, administrative tasks, and operational activities.
- Apply labor legislation, safety procedures, and sales regulations with the support of corporate partners.
- Over 10 years of experience in management and sales, ideally within a luxury retail environment.
- Proficiency in Microsoft Office, SAP, and other digital tools.
- Excellent leadership, teamwork, and problem-solving skills.
- Strong knowledge of sales techniques, operations, and inventory management.
Minimum 10 years of experience in management and sales, preferably in luxury retail.
The position offers a comprehensive benefits package, including professional development opportunities and a supportive work environment.
Loro Piana fosters a culture of luxury and excellence, where innovation and craftsmanship are at the forefront. As part of the LVMH group, the company values teamwork, professional growth, and a commitment to delivering unparalleled quality and service.
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