Longines Service Desk Agent Intern

Saint-Imier • Switzerland

Friday, April 18, 2025

Longines, a distinguished member of the Swatch Group, is renowned for its timeless elegance and precision in watchmaking. As part of the world's largest watchmaking conglomerate, Longines offers an unparalleled opportunity to work within a prestigious brand that values innovation, craftsmanship, and excellence.

1. Provide first-level technical support to internal users.
2. Troubleshoot and resolve hardware and software issues.
3. Document and track user requests and incidents.
4. Assist in the setup and maintenance of IT equipment.
5. Collaborate with IT team members to improve service processes.

1. Currently enrolled in a relevant educational program.
2. Basic understanding of IT support and service desk operations.
3. Strong communication and problem-solving skills.

1. Proficiency in Microsoft Office Suite.
2. Familiarity with IT service management tools.
3. Ability to work independently and as part of a team.
4. Strong organizational skills.

No prior professional experience required, but any relevant internship or coursework is advantageous.

Currently pursuing a degree in Information Technology or a related field.

Access to industry-leading training and development programs, potential for career advancement within the Swatch Group, and exposure to a global luxury brand environment.

Longines fosters a culture of precision and elegance, encouraging its employees to embody the brand's commitment to excellence and innovation. The work environment is collaborative, with a focus on professional growth and development.