Longines Luxury Sales Associate

Aventura • USA

Saturday, December 28, 2024

Longines, a distinguished brand under the Swatch Group, offers a prestigious career opportunity within the luxury watch industry. The Swatch Group, renowned as the world's leading manufacturer of finished watches, encompasses a diverse portfolio of 16 esteemed watch brands, including Longines. This conglomerate is active across all price segments and extends its expertise to the manufacture and sale of jewelry, watch movements, and components.

1. Deliver exceptional customer service in alignment with Brand standards.
2. Generate sales and assist in merchandising while safeguarding company assets.
3. Engage in client outreach initiatives to build brand awareness.
4. Support daily store operations and assist the management team in achieving sales goals.
5. Greet customers professionally and provide a unique brand experience.
6. Contribute to the boutique's clienteling efforts by documenting customer interactions.
7. Assist in the sales process following established store protocols.
8. Communicate customer requests to management.
9. Submit daily reports and sales reconciliation documents.
10. Process and replenish merchandise, monitor stock, and participate in merchandising projects.
11. Provide superior after-sale service and execute the 'Thank You' program.
12. Maintain store appearance and ensure merchandise is organized and attractively displayed.
13. Support loss prevention efforts in compliance with company policies.
14. Perform other duties as assigned by management.

1. High School Diploma or equivalent.
2. 3-5 years of experience in a sales position, preferably in luxury retail.
3. Strong background in luxury retail jewelry and/or timepieces.

1. Superior customer service skills with a drive to exceed expectations.
2. Team-oriented with excellent verbal and interpersonal skills.
3. Self-starter with good judgment and professionalism.
4. Ability to work well with all levels of management and staff.
5. Proficient in clientele building and basic computer literacy.
6. Flexible with working hours, including weekends and holidays.
7. Ability to multi-task and handle changing priorities.
8. Bilingual skills are a plus.

3-5 years of experience in a sales position, with a preference for specialty luxury retail.

High School Diploma or equivalent.

The position offers excellent health, dental, and vision insurance, immediate 401(k) participation with employer match, company-paid life insurance and long-term disability, 18 days of PTO per year, extended paid time for medical, parental, and military leave, holiday pay, voluntary insurance options, and an employee product discount.

The Swatch Group is an equal opportunity employer that values diversity and is committed to environmental sustainability. The workplace culture is dynamic and team-oriented, fostering an environment where employees can thrive and contribute to the brand's legacy.