Longines Retail Operations Manager

Kuala Lumpur • Malaysia

Thursday, April 10, 2025

Longines, a distinguished brand within The Swatch Group, is renowned for its timeless elegance and precision in the luxury watchmaking industry. As part of The Swatch Group, the world's largest watchmaking group, Longines benefits from a rich heritage and a commitment to innovation and quality. The Swatch Group offers a dynamic and supportive environment for professionals seeking to excel in the luxury sector.

1. Oversee daily operations of retail stores to ensure efficiency and profitability.
2. Develop and implement operational policies and procedures.
3. Coordinate with store managers to enhance customer service standards.
4. Analyze sales reports and financial data to identify trends and opportunities.
5. Manage inventory levels and ensure optimal stock availability.
6. Lead and mentor retail staff to achieve performance targets.
7. Collaborate with marketing teams to execute promotional strategies.

1. Bachelor's degree in Business Administration, Retail Management, or a related field.
2. Proven experience in retail operations management, preferably within the luxury sector.
3. Strong understanding of retail management software and tools.

1. Excellent leadership and team management skills.
2. Strong analytical and problem-solving abilities.
3. Exceptional communication and interpersonal skills.
4. Proficiency in financial analysis and budgeting.
5. Ability to work under pressure and meet deadlines.

A minimum of 5 years of experience in retail operations management, with a focus on luxury brands.

Bachelor's degree in Business Administration, Retail Management, or related field.

Competitive salary package, performance-based incentives, comprehensive health and wellness benefits, and opportunities for professional development.

Longines fosters a culture of excellence, innovation, and collaboration. As part of The Swatch Group, employees are encouraged to develop their skills and pursue career growth within a supportive and dynamic environment. The company values diversity and inclusivity, ensuring a respectful and engaging workplace for all.