Longines Luxury Sales Associate

New York • USA

Wednesday, January 8, 2025

Longines, a distinguished brand within The Swatch Group, is renowned for its commitment to Tradition, Elegance, and Performance. With a presence in over 150 countries, Longines is a key player in various sporting events, including equestrian sports and alpine skiing. The Swatch Group, a global leader in the watchmaking industry, supports Longines in maintaining its reputation for innovation and excellence.

1. Deliver exceptional customer service in alignment with brand standards.
2. Achieve and surpass sales targets.
3. Cultivate and maintain client relationships, keeping detailed records for future interactions.
4. Assist in the sales process following established store protocols.
5. Communicate customer feedback to management.
6. Contribute to daily reporting and sales reconciliation.
7. Manage merchandise processing and stock monitoring.
8. Engage in client outreach and brand awareness initiatives.
9. Participate in merchandising projects, including stock maintenance and display changes.
10. Provide superior after-sales service.
11. Utilize product knowledge to enhance customer relationships.
12. Support loss prevention efforts in compliance with company policies.
13. Maintain store appearance and merchandise organization.
14. Perform additional duties as assigned by management.

1. High School Diploma or equivalent required.
2. 3-5 years of experience in luxury retail sales, preferably in jewelry and timepieces.
3. Proven track record of exceeding customer service expectations.
4. Ability to work collaboratively in a fast-paced environment.
5. Goal-oriented with strong sales acumen.
6. Excellent verbal and interpersonal communication skills.
7. Self-motivated with sound judgment.
8. Professional demeanor with the ability to interact with all levels of management and staff.
9. Basic computer literacy.
10. Bilingual abilities are advantageous.

1. Strong communication and interpersonal skills.
2. Organizational and multitasking abilities.
3. Project management and problem-solving skills.
4. Ability to accept and apply constructive feedback.
5. Self-motivation and quick learning capabilities.

3-5 years of experience in luxury retail sales, with a focus on jewelry and timepieces.

High School Diploma or equivalent.

$15-$19 per hour, plus commission.

Comprehensive health, dental, and vision insurance. 401(k) with employer match, life insurance, long-term disability, PTO, sick leave, holiday pay, and employee discounts.

Longines fosters a culture of innovation and excellence, supported by The Swatch Group's commitment to diversity and environmental sustainability. The workplace is dynamic and team-oriented, encouraging professional growth and customer-centric service.