Longines Concession Manager

London • UK

Wednesday, February 12, 2025

Longines, a distinguished member of the Swatch Group Ltd, is renowned for its elegant timepieces and rich heritage in horology since 1832. Situated in Saint-Imier, Switzerland, Longines has established itself as a leader in the luxury watch industry, celebrated for its precision and timeless design. As part of the Swatch Group, the world's preeminent manufacturer of horological products, Longines benefits from a wealth of expertise and resources. The brand is deeply connected to the world of sports, serving as the Official Timekeeper for numerous World Championships and partnering with international sports federations. Longines sponsors over 40 sporting events annually, including prestigious horse racing events like Royal Ascot. Tissot, another esteemed brand under the Swatch Group umbrella, combines tradition with innovation, crafting watches that capture life's significant milestones. Tissot's partnerships with global sports entities such as the NBA and the Tour de France further exemplify its commitment to excellence.

1. Recruit, train, and develop a high-performing sales team knowledgeable about the brand, products, and luxury service standards.
2. Drive sales to meet or exceed targets and contribute to the brand's overall performance within the retail space.
3. Oversee daily inventory management, ensuring the concession is stocked with the right products and maintaining accurate stock levels.
4. Ensure customers receive an exceptional shopping experience reflecting the luxury standards of the brand.
5. Ensure the concession area is beautifully presented, adhering to the company's visual merchandising guidelines.
6. Monitor and manage sales targets, analyzing performance and taking corrective action when necessary.
7. Represent the brand with professionalism, ensuring the concession upholds the brand’s image and values.

1. Previous experience in luxury retail or the watch industry, preferably in a concession or store management role.
2. Strong knowledge of high-end watches, watch brands, and the luxury market.
3. Proven track record of meeting or exceeding sales targets.

1. Excellent leadership and people management skills.
2. Exceptional customer service skills.
3. Strong organizational skills and ability to manage stock and inventory effectively.
4. Proficiency with retail management software and point-of-sale systems.

Previous experience in luxury retail or the watch industry, preferably in a concession or store management role, is required.

The position offers an opportunity to work with two prestigious watch brands, Longines and Tissot, within a luxury retail environment. Employees will benefit from a dynamic work atmosphere and the chance to develop professionally within the Swatch Group.

The Swatch Group fosters a culture of excellence, innovation, and dedication to craftsmanship. Employees are encouraged to embody the values of the brand, delivering exceptional service and upholding the luxury standards that define Longines and Tissot. The workplace is collaborative, with a focus on continuous improvement and professional growth.