Longines Boutique Manager

Perth • Australia

Friday, February 14, 2025

Longines, a distinguished member of The Swatch Group, is renowned for its rich heritage in horology since its inception in 1832. As the oldest trademark still in use in its original form, Longines has consistently been at the forefront of timekeeping innovations, particularly in sports. The brand is synonymous with elegance and precision, offering a prestigious working environment for those passionate about luxury and craftsmanship.

1. Oversee and manage daily operations of the boutique, ensuring adherence to company policies and procedures.
2. Define and delegate responsibilities within the sales team to ensure task completion to expected standards.
3. Address and resolve issues affecting service, efficiency, and productivity.
4. Ensure compliance with safety codes and maintain adequate security measures.
5. Conduct orientation, regular training, and development for the team.
6. Schedule workforce effectively throughout the store.
7. Uphold the highest standards of customer service and manage elevated client interactions.
8. Motivate staff to optimize performance and set objectives for performance reviews.
9. Assess and identify training needs within the business.
10. Conduct formal performance appraisals and provide feedback to Assistant Boutique Manager and department heads.
11. Ensure sales targets are achieved and monitor costs to achieve savings.
12. Remain fully qualified in Longines e-learning and conduct ongoing sales coaching.
13. Collaborate with the Marketing & Communications Team to develop and coordinate events.

1. Extensive retail experience, preferably in the luxury sector.
2. Proven experience in staff management.

1. Highly developed customer service skills.
2. Proficiency in Microsoft Word and Excel.
3. Excellent organizational skills.
4. Strong team player with energy, drive, and enthusiasm.
5. Passion for the Longines brand.

Extensive experience in retail, with a preference for luxury sector exposure, and proven staff management capabilities.

Competitive benefits package including opportunities for professional development and growth within a prestigious luxury brand.

Longines fosters a culture of excellence, elegance, and innovation. Employees are encouraged to embody the brand's values of precision and sophistication, contributing to a dynamic and inspiring workplace.