Longines Boutique Manager
Longines, a distinguished member of The Swatch Group, has been a beacon of horological excellence since 1832. Nestled in Saint-Imier, Switzerland, Longines is renowned for its commitment to tradition, elegance, and performance. As part of The Swatch Group, a global leader in watchmaking with 16 prestigious brands, Longines benefits from a rich heritage and a strong association with the world of sports, symbolized by its iconic winged hourglass emblem. The brand's presence spans over 140 countries, reflecting its international acclaim and dedication to quality.
- Lead and manage the boutique team, including scheduling and recruitment.
- Develop team skills and ensure adherence to daily security protocols.
- Oversee product reception, verification, and store operations, including opening, closing, and cash management.
- Ensure the execution of after-sales service and minor repairs.
- Participate in inventory operations and special promotional events.
- Resolve customer disputes and ensure a premium client experience.
- Welcome clients with a pleasant and professional demeanor.
- Drive sales and suggest complementary products.
- Process transactions in accordance with established procedures.
- Commercial training with experience managing a retail outlet and team leadership.
- Passion for the watchmaking and jewelry sector.
- Dynamic with a strong sense of challenge and excellent communication skills.
- Driven by results, service-oriented, and a team player.
- Desire to thrive in a high-end environment with discerning clientele.
- Proficiency in Microsoft Office Suite, particularly Excel.
- Mastery of sales techniques.
Proven experience in retail management, particularly in the luxury watch or jewelry sector, with team leadership responsibilities.
Commercial training or equivalent experience.
Opportunity to work in a prestigious luxury brand environment with a focus on professional development and growth.
Longines fosters a culture of elegance and precision, where tradition meets innovation. The workplace is characterized by a commitment to excellence and a passion for horology, offering an inspiring environment for those who appreciate the art of watchmaking.
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