Longines Assistant Boutique Manager

Longines, a renowned brand of the Swatch Group, is celebrated for the elegance of its timepieces. Established in Switzerland since 1832, Longines boasts a rich heritage and timeless elegance. With extensive experience as the official timekeeper for world championships and as a partner of international sports federations, Longines has forged lasting connections with the world of sports. The company prioritizes customer service excellence, ensuring exceptional interactions from boutique visits to online experiences.

1. Support the Boutique Manager in achieving sales targets.
2. Meet and exceed operational targets set for the boutique.
3. Assist in setting and tracking team objectives and personal development plans.
4. Establish and maintain strong relationships with the team and Head Office departments.
5. Conduct regular team briefs to discuss targets, strategies, and plans.
6. Ensure products are correctly merchandised and visuals are in line with company guidelines.
7. Manage replenishment and staffing of the boutique.
8. Empower and coach the sales team to deliver exceptional customer service.
9. Support performance reviews and conduct one-to-ones and appraisals.
10. Ensure teams are trained on IT aspects of the business.

1. Excellent sales and negotiation skills
2. Good business acumen
3. Ability to work on own initiative
4. Ability to coach, motivate, and lead a team
5. Strong collaborative and communication skills
6. Excellent 'people skills'
7. Good planning and organizational skills
8. Sense of urgency and determination
9. Innovative problem-solving skills
10. Knowledge of the watch industry

Experience in sales and team management within the luxury retail sector is required.

The company offers opportunities for professional development and a dynamic work environment.

Located on Oxford Street in London, the workplace culture emphasizes teamwork, empowerment, and a passion for delivering exceptional customer experiences.