Longines Assistant Boutique Manager

London • UK

Monday, December 16, 2024

Longines, a distinguished brand within the Swatch Group, is renowned for the elegance and precision of its timepieces. Established in Switzerland in 1832, Longines has a rich heritage and a longstanding association with the world of sports as an official timekeeper for world championships. The Swatch Group, the world's leading manufacturer of finished watches, encompasses a portfolio of prestigious brands, with Longines at the forefront of timeless elegance and innovation. The company is committed to excellence in customer service, ensuring every interaction reflects the brand's dedication to quality and sophistication.

1. Support the Boutique Manager in achieving and exceeding sales targets.
2. Set and manage operational targets in alignment with company expectations.
3. Assist in setting team objectives and track progress for personal development plans.
4. Foster strong relationships with the team and Head Office departments.
5. Conduct regular team briefings to discuss targets, strategies, and business opportunities.
6. Ensure products are merchandised according to company guidelines and visuals are correctly displayed.
7. Manage stock replenishment and maintain boutique staffing and rota.
8. Empower and energize the sales team to achieve personal and boutique objectives.
9. Coach the team to deliver exceptional customer service and in-store experiences.
10. Support performance reviews and conduct one-to-ones and appraisals.
11. Ensure team proficiency in all IT aspects of the business.

1. Proven experience in a retail management role.
2. Strong understanding of the luxury watch industry.

1. Excellent sales and negotiation skills.
2. Strong business acumen.
3. Ability to work independently and take initiative.
4. Proven leadership and team motivation skills.
5. Exceptional communication and interpersonal skills.
6. Effective planning and organizational abilities.
7. Innovative problem-solving approach.

Candidates should have substantial experience in retail management, preferably within the luxury sector, with a focus on high-end timepieces.

Relevant educational background in business or retail management is preferred.

Comprehensive benefits package including health insurance, employee discounts, and professional development opportunities.

Longines fosters a culture of elegance and excellence, where innovation meets tradition. Employees are encouraged to unleash their passion for the brand and contribute to a collaborative and dynamic work environment. The company values continuous improvement and personal growth, ensuring every team member can realize their full potential.