Loewe Training Manager
Loewe, a distinguished name in the luxury fashion industry, is part of the LVMH conglomerate, renowned for its commitment to craftsmanship and innovation. Under the creative direction of Jonathan Anderson, Loewe continues to blend its rich heritage with contemporary influences, making it a coveted brand worldwide. As an employer, Loewe offers a dynamic and inclusive work environment that fosters creativity and professional growth.
- Plan and execute educational programs in collaboration with the US Training Director to enhance brand equity and client experience.
- Analyze existing content, identify learning opportunities, and create relevant content to address market-specific business needs.
- Upskill store teams across all product categories.
- Conduct and reinforce training for store managers and client advisors on client experience, selling techniques, product collections, brand history, and storytelling.
- Collaborate on the onboarding process for new hires to ensure content relevance and impact.
- Assist in localizing training initiatives from the central retail academy team.
- Develop, track, and monitor store visits to support regional initiatives.
- Manage and track all e-learning platforms for the respective market.
- Develop follow-up on needs analysis and action plans related to mystery shops and client experience surveys.
- Perform ad-hoc projects as required by management.
- Mentor existing store managers in the respective market.
- Develop training tools to enhance clienteling performance and track success through business KPIs.
- Deliver in-store training for wholesale accounts on new collections and brand awareness.
- Partner with the training director to foster a 'one company mindset' through training tools and programs.
- Host quarterly new hire inductions for retail, ensuring timely delivery and follow-up.
- Assist with new store opening trainings, covering product, brand, operations, CRM, client experience, and VM training.
- Collaborate with CRM teams to deliver market-relevant content.
- Fluency in English; additional language skills preferred.
- Minimum 4-6 years of experience in a similar role.
- Strong retail background with a passion for educational training.
- Experience in a multi-channel business model.
- Excellent communication skills with the ability to build consensus.
- Proficiency in Microsoft Office, particularly Excel and PowerPoint.
- Ability to travel over 60% of the time.
- Strong understanding of the competitive luxury market and craftsmanship techniques.
- Budget management and timely processing of expense reports.
- Effective communication across all organizational levels.
- Capability to manage multiple priorities in a fast-paced environment.
- Organizational skills with the ability to multi-task and meet deadlines.
Minimum 5 years of experience in a similar role within the luxury retail sector.
The compensation for this position ranges from $95,000 to $115,000 annually, dependent on skills and experience. Includes a bonus opportunity and comprehensive benefits package.
Loewe offers a generous benefits package including medical, dental, and vision insurance, short and long-term disability, paid time off, holiday pay, a 401k plan with employer contribution, and employee discounts.
Loewe fosters a culture of inclusivity and diversity, valuing each employee's unique contributions. The company is committed to providing a supportive environment that encourages personal and professional development, ensuring all employees feel valued and empowered.


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