Loewe Team Leader

Founded in Spain in 1846, LOEWE stands as a beacon of luxury fashion, renowned for its dedication to craftsmanship and cultural engagement. As part of the LVMH conglomerate, LOEWE benefits from a rich heritage and a commitment to innovation under the creative direction of Jack McCollough and Lazaro Hernandez. The brand is celebrated for its vibrant Spanish lifestyle influences and unparalleled expertise in leather goods.

1. Adhere to all company policies and procedures.
2. Assist the Store Manager with the day-to-day management of the sales team.
3. Act as Manager on Duty in the absence of the Store Manager and/or Store Operations Manager.
4. Lead by example on the sales floor and mentor staff on standard processes.
5. Perform keyholder duties, including opening and closing responsibilities.
6. Ensure the sales team enhances their downtime and completes tasks to LOEWE standards.
7. Maintain store visual merchandising standards in partnership with the Store Director and Store Operations Manager.
8. Conduct weekly meetings with the Client Advisor team to review sales projections and provide mentorship.
9. Resolve conflicts confidently, both internally and externally.
10. Assist the sales team's clients as necessary.
11. Lead executives, VIPs, and VICs through the store, discussing artwork, collections, and company business.
12. Partner with the BOH team to ensure consignments are accurately managed.
13. Complete all paperwork and procedures related to consignments, distance orders, and stylist agreements.
14. Meet individual and store sales goals, bringing strong personal business to LOEWE Oakridge Vancouver.
15. Support Store Management in deploying training to all Client Advisors.

1. 5+ years of experience in a retail environment.
2. 2+ years of experience in a supervisory or department manager role.
3. Proven experience in driving positive customer interactions.

1. Strong verbal and written communication skills.
2. Excellent organizational skills.
3. Flexibility to work a retail schedule, including evenings, weekends, and holidays.

Minimum of 3 years in a supervisory role within a retail environment.

The Maison offers a comprehensive benefits package, including medical insurance, a bonus structure, paid time off, holiday pay, a 401k plan with automatic employee contribution, and more.

LOEWE fosters an inclusive culture that values diversity and empowers all team members, regardless of gender, ethnicity, socioeconomic background, or ability. The company is committed to providing reasonable accommodations for individuals with disabilities and ensuring a supportive environment where everyone can contribute their best.