Loewe Store Manager

LOEWE is a Spanish luxury house renowned for its expertise in leather goods and dedication to craft and culture. Operating within the LVMH group, the brand blends artisanal savoir‑faire with contemporary design under a creative leadership that champions art, craftsmanship and a bold Spanish aesthetic. LOEWE presents a fast‑paced retail environment that values creativity, quality and client service.

1. Lead and develop the Mallorca store team through hands‑on coaching, regular feedback and tailored individual development plans; recruit and secure succession talent for key roles.
2. Role‑model exceptional client experience: lead the selling ceremony, manage customer flow, ensure no client is unattended, and cultivate a client‑centric mindset across the team.
3. Drive sales growth and category development by defining and implementing actionable commercial plans, monitoring KPIs and proactively identifying opportunities to maximise top‑line performance.
4. Develop and maintain the client database and after‑sales processes; train the team to optimize CRM usage and client retention activities.
5. Oversee store operations including inventory accuracy, FOH/BOH processes, health & safety compliance, grooming standards and facilities maintenance to ensure flawless execution.
6. Represent the brand locally through networking and market initiatives; monitor competitive landscape and share market insights with head office stakeholders.
7. Ensure successful implementation and adoption of retail tools and assets; manage audits and corrective actions as required.

1. Minimum 5 years' experience in luxury retail with proven success leading and developing diverse teams.
2. Demonstrable commercial acumen with a track record of achieving sales targets and growing client portfolios.
3. Experience in store openings or major store projects is highly desirable.
4. Fluent in English and Spanish.
5. Strong interpersonal and communication skills, with an empathetic leadership style and ability to motivate others.
6. Passion for fashion, art and culture and deep product knowledge of luxury leather goods.

1. Team leadership and talent development
2. Coaching and performance management
3. Clienteling and CRM/database development
4. Sales planning, forecasting and KPI management
5. Inventory management and loss prevention
6. Retail operations and visual merchandising
7. After‑sales service and client retention strategies
8. Market analysis and competitive insight sharing
9. Store opening coordination and project execution
10. Health & Safety compliance

Minimum five years of progressive leadership experience in luxury retail, ideally including responsibility for a boutique or flagship and experience with new‑store openings and delivering against sales and KPI targets.

High‑school diploma required; bachelor’s degree in business, retail management, luxury brand management or fashion preferred.

LOEWE fosters a culture anchored in craftsmanship, creativity and cultural engagement, combining a respect for artisanal heritage with contemporary design. The workplace emphasizes inclusion, collaboration and personal development within a dynamic luxury retail environment.