Loewe Senior Client Advisor

Madrid • Spain

Thursday, October 23, 2025

LOEWE, established in Spain in 1846, stands as a beacon of luxury fashion with nearly two centuries of heritage. As part of the LVMH group, LOEWE is renowned for its dedication to craftsmanship and culture, blending traditional artisanal techniques with modern design under the creative leadership of Jack McCollough and Lazaro Hernandez. The brand is celebrated for its vibrant Spanish lifestyle and unparalleled leather expertise, making it a prestigious employer in the luxury fashion sector.

1. Achieve individual and team sales objectives, ensuring accountability for sales results.
2. Deliver exceptional customer experiences by greeting, listening, assisting, advising, and exceeding client expectations.
3. Exemplify the brand's history and heritage in all interactions.
4. Utilize exceptional product knowledge to effectively cross-sell and upsell.
5. Engage with a diverse clientele, fostering long-lasting relationships.
6. Develop and maintain a client book, updating client information using company tools.
7. Demonstrate sales leadership and advanced clienteling skills to develop existing clients and recruit new ones.
8. Collaborate with team members to contribute to the store's overall objectives.
9. Participate in visual merchandising according to LOEWE’s standards.
10. Maintain product organization and cleanliness both front and back of house.
11. Assist with inventory management and other back-of-house tasks.
12. Adhere to company policies and grooming standards.
13. Mentor new team members and support management in team development.

1. Proven experience in achieving individual and team sales goals.
2. Experience in a customer-centric role within the luxury sector.
3. Deep interest in fashion, art, and culture.
4. Inclusive and open-minded attitude.
5. Confident, service-oriented, adaptable, and empathetic approach.
6. Effective communication skills with the ability to build and maintain a client portfolio.
7. Results-driven with a commercial mindset.
8. Fluent in English and Spanish.

1. Advanced clienteling and sales leadership skills.
2. Exceptional product knowledge.
3. Strong interpersonal and communication skills.
4. Ability to engage with diverse clients.
5. Organizational skills for maintaining product displays and inventory.

Minimum of 3 years in a similar customer-centric role within the luxury sector.

LOEWE offers a dynamic work environment with opportunities for career growth, professional development, and the chance to work with passionate individuals in the luxury fashion industry.

LOEWE fosters a culture of inclusivity and diversity, welcoming individuals of all genders, ethnicities, socioeconomic backgrounds, and abilities. The brand values the uniqueness of its clients and teams, creating an environment where everyone feels valued, included, and empowered to contribute their best.