Loewe Senior Client Advisor

Madrid • Spain

Tuesday, June 17, 2025

LOEWE, established in Spain in 1846, stands as a pillar of the luxury fashion industry, renowned for its dedication to craftsmanship and cultural heritage. As part of the LVMH Group, LOEWE benefits from the conglomerate's global reach and resources, while maintaining its unique identity. Under the creative direction of Jonathan Anderson since 2013, the brand has embraced a modern ethos that celebrates both tradition and innovation, particularly in leather goods.

1. Achieve individual and team sales objectives, ensuring accountability for results.
2. Deliver exceptional customer experiences by greeting, listening, assisting, and advising clients.
3. Exemplify LOEWE's brand history and heritage in all interactions.
4. Utilize product knowledge to effectively cross-sell and upsell.
5. Engage with clients to develop long-lasting relationships.
6. Maintain and grow a client book, updating client information regularly.
7. Demonstrate sales leadership and advanced clienteling skills.
8. Participate in visual merchandising according to LOEWE's standards.
9. Maintain product organization and cleanliness in both front and back of house.
10. Support inventory management and perform ad hoc back-of-house tasks.
11. Adhere to LOEWE's grooming and behavior standards.
12. Mentor new team members and support management in team development.

1. Proven track record in achieving individual and team sales goals.
2. Experience in a customer-centric role within the luxury sector.
3. Deep interest in fashion, art, and culture.
4. Inclusive and open-minded approach.
5. Fluent in English and Spanish.

1. Effective communication and interpersonal skills.
2. Service-oriented and adaptable.
3. Empathetic and confident in client interactions.
4. Commercial mindset with a team player attitude.

Minimum of 5 years in a similar role within the luxury fashion industry.

Opportunities for career advancement within a prestigious luxury brand.

LOEWE fosters a dynamic and inclusive workplace culture, where creativity and passion for fashion are celebrated. Employees are encouraged to engage with the brand's rich heritage while contributing to its contemporary evolution. Collaboration and innovation are at the core of LOEWE's ethos, providing a stimulating environment for professional growth.