Loewe Senior Client Advisor

Los Angeles • USA

Wednesday, April 23, 2025

Loewe, a distinguished name in the luxury fashion industry, was established in 1846 in Spain and is now under the creative direction of Jonathan Anderson. As a part of the LVMH Group, Loewe is renowned for its commitment to craftsmanship, contemporary art, and design. The brand continues to innovate while preserving its rich heritage, making it a leader in the luxury market.

1. Achieve and exceed monthly and yearly sales targets to drive business growth.
2. Deliver exceptional and personalized customer service to build lasting client relationships.
3. Meet individual Key Performance Indicator (KPI) targets through superior customer engagement.
4. Utilize CRM tools to collect and leverage customer data for personalized interactions.
5. Collaborate with colleagues to foster a positive and communicative workplace environment.
6. Maintain organization and presentation standards on the sales floor and in the stockroom.
7. Contribute to visual merchandising in alignment with Loewe’s standards.
8. Uphold the brand's image standards and guidelines.
9. Adhere to company policies and procedures.
10. Accurately record customer information in the database.
11. Promote store events through various communication channels.
12. Manage a client book with regular contact and follow-up on sales and inquiries.
13. Address client-related issues such as shipping and alterations.
14. Participate in general housekeeping and store maintenance.
15. Support shipping, receiving, and inventory control as needed.

1. Over three years of experience in luxury fashion sales within a retail environment.
2. Proven track record of exceeding sales targets and building strong customer relationships.
3. Exceptional verbal and written communication skills.
4. Strong organizational abilities and attention to detail.
5. Team-oriented with a collaborative approach.
6. Ability to thrive in a dynamic, fast-paced environment.
7. Adaptability to meet diverse customer needs.
8. Willingness to work flexible hours, including evenings, weekends, and holidays.
9. Knowledge of foreign languages is advantageous but not required.

1. Sales expertise in luxury fashion
2. Customer relationship management
3. Communication proficiency
4. Organizational skills
5. Team collaboration
6. Adaptability
7. Multitasking ability

A minimum of three years in luxury fashion sales within a retail setting is required.

The compensation for this position ranges from $26 to $30 per hour, based on relevant skills and experience.

The benefits package includes medical, dental, and vision insurance, short and long-term disability, paid time off, employee discounts, and a retirement plan with employer contribution.

Loewe values diversity and inclusivity, ensuring a supportive environment for all employees. The company is committed to providing reasonable accommodations for individuals with disabilities and promotes a culture of collaboration and open communication.