Loewe Senior Client Advisor

Los Angeles • USA

Thursday, February 6, 2025

Loewe, a distinguished name in the luxury fashion industry, was established in 1846 in Spain and is now a part of the esteemed LVMH group. Under the visionary leadership of Jonathan Anderson, Loewe has embraced a new era, intertwining a rich heritage of craftsmanship with a modern, eclectic artistic vision. The brand is renowned for its commitment to supporting contemporary art, craft, and design, making it a vibrant and innovative employer in the luxury sector.

1. Achieve and exceed monthly and annual sales targets, driving business growth.
2. Deliver exceptional, personalized customer service, fostering long-term client relationships.
3. Meet individual Key Performance Indicator (KPI) targets through superior customer service.
4. Utilize CRM tools to collect and leverage customer data for personalized engagement.
5. Promote a collaborative and communicative work environment.
6. Maintain organization of sales floor and stockroom according to company standards.
7. Contribute to the visual merchandising of products, adhering to brand guidelines.
8. Uphold the brand's image standards and guidelines.
9. Comply with all company policies and procedures.
10. Accurately record customer information in the database.
11. Actively promote store events through various communication channels.
12. Maintain an organized client book, ensuring regular client contact and follow-up.
13. Address client-related issues, including shipping and alterations.
14. Participate in general housekeeping and store image maintenance.
15. Support shipping, receiving, and inventory control as needed.

1. Over three years of experience in luxury fashion sales within a retail environment.
2. Proven track record of exceeding sales targets and building lasting customer relationships.
3. Exceptional verbal and written communication skills.
4. Strong organizational skills and attention to detail.
5. Team-oriented mindset with a collaborative spirit.
6. Ability to thrive in a dynamic, fast-paced environment.
7. Adaptability to cater to diverse customer needs.
8. Willingness to work a flexible schedule, including evenings, weekends, and holidays.

1. Customer relationship management
2. Sales and target achievement
3. Communication and interpersonal skills
4. Organizational and multitasking abilities
5. Team collaboration
6. Adaptability and flexibility

A minimum of three years in luxury fashion sales within a retail setting is required.

The position offers an hourly wage ranging from $26 to $30, dependent on the candidate's skills and experience.

The role includes a comprehensive benefits package featuring medical, dental, and vision insurance, short and long-term disability coverage, paid time off, employee discounts, and a retirement plan with employer contributions.

Loewe fosters a culture of creativity and innovation, deeply rooted in its rich heritage of craftsmanship. The workplace is dynamic and collaborative, encouraging employees to contribute to the brand's ongoing legacy of excellence in the luxury fashion industry. Diversity and inclusion are core values, ensuring a welcoming environment for all.