Loewe Senior Client Advisor

Los Angeles • USA

Wednesday, December 25, 2024

Loewe, a distinguished name in the luxury fashion industry, was established in 1846 in Spain and is now a part of the LVMH conglomerate. Under the creative direction of Jonathan Anderson, Loewe has embraced a new era, blending a rich heritage of craftsmanship with contemporary art and design influences. As an employer, Loewe is renowned for its commitment to fostering talent and encouraging innovation within a dynamic and inclusive workplace.

1. Achieve and exceed monthly and annual sales targets, contributing to overall business growth.
2. Provide exceptional, personalized customer service to build lasting client relationships.
3. Surpass individual Key Performance Indicator (KPI) targets through superior customer service.
4. Utilize CRM tools to gather and analyze customer data for personalized client engagement.
5. Collaborate with colleagues to maintain a positive and productive workplace environment.
6. Ensure the sales floor and stockroom are organized according to company standards.
7. Contribute to the visual merchandising of products, adhering to Loewe's brand standards.
8. Uphold Loewe's image standards and comply with all company policies and procedures.
9. Maintain accurate customer records and promote store events through various communication channels.
10. Manage a comprehensive client book, ensuring regular client contact and follow-up.
11. Address client-related issues such as shipping and alterations promptly.
12. Support general housekeeping, store image upkeep, and inventory control as needed.

1. Over three years of luxury fashion sales experience in a retail environment.
2. Proven track record of exceeding sales targets and building strong customer relationships.
3. Exceptional communication skills, both verbal and written.
4. Strong organizational skills and attention to detail.
5. Team-oriented mindset with a collaborative approach.
6. Ability to thrive in a dynamic, fast-paced environment.
7. Flexibility to work evenings, weekends, and holidays as required by business needs.

1. Customer relationship management
2. Sales and target achievement
3. Communication and interpersonal skills
4. Organizational and multitasking abilities
5. Team collaboration
6. Adaptability to diverse customer needs

Minimum of three years in luxury fashion sales within a retail setting.

$26-$30 per hour, depending on skills and experience.

Comprehensive benefits package including medical, dental, vision, short and long-term disability, paid time off, employee discounts, and a retirement plan with employer contributions.

Loewe values diversity and inclusivity, ensuring a supportive and innovative workplace culture. The company is committed to providing equal opportunities and reasonable accommodations for individuals with disabilities throughout the hiring process and employment.