Loewe Senior Client Advisor

Costa Mesa • USA

Thursday, January 1, 2026

Loewe, a venerable name in luxury fashion, was established in Spain in 1846 and is now a part of the LVMH conglomerate. Renowned for its commitment to craftsmanship and culture, Loewe is under the creative direction of Jack McCollough and Lazaro Hernandez. The brand is celebrated for its intellectual yet playful approach to fashion, vibrant Spanish lifestyle, and unparalleled expertise in leather goods. As an employer, Loewe values diversity and inclusivity, fostering an environment where all individuals are empowered to contribute their best.

1. Meet or exceed monthly and yearly sales objectives to drive business growth.
2. Deliver exceptional, personalized customer service to surpass client expectations, leveraging deep knowledge of Loewe's products and heritage.
3. Achieve individual Key Performance Indicator (KPI) targets through superior customer service.
4. Utilize CRM tools to gather customer data for personalized engagement and future opportunities.
5. Foster a collaborative and communicative workplace culture.
6. Ensure the sales floor and stockroom are organized according to company policy.
7. Contribute to the visual presentation of products in line with Loewe's standards.
8. Uphold Loewe's image standards and guidelines.
9. Adhere to all company policies and procedures.
10. Accurately record customer information in the database.
11. Promote store events through various communication channels.
12. Maintain an organized client book, ensuring regular client contact and follow-up.
13. Address client-related issues, including shipping and alterations.
14. Participate in general housekeeping and store image maintenance.
15. Support shipping, receiving, and inventory control as needed.

1. Over three years of luxury fashion sales experience in a retail environment.
2. Proven track record of exceeding sales targets and building lasting relationships.
3. Exceptional verbal and written communication skills.
4. Strong organizational skills and ability to multitask.
5. Team-oriented mindset with a desire to collaborate.
6. Adaptability to a dynamic, fast-paced environment.
7. Willingness to work a flexible schedule, including evenings, weekends, and holidays.
8. Foreign language skills are a plus.

1. Sales expertise in luxury fashion
2. Customer relationship management
3. Exceptional communication
4. Organizational proficiency
5. Team collaboration
6. Adaptability
7. Flexibility in scheduling

A minimum of three years in luxury fashion sales within a retail setting is required.

$22 - $25 hourly, dependent on skills and experience.

Comprehensive benefits package including medical, dental, vision, short and long-term disability, paid time off, employee discounts, and a retirement plan with employer contribution.

Loewe fosters a culture of inclusivity and diversity, welcoming individuals of all genders, ethnicities, and abilities. The company is committed to creating an environment where everyone feels valued and empowered to contribute their best. As part of the LVMH group, Loewe upholds the highest standards of craftsmanship and cultural appreciation.