Loewe Senior Client Advisor

Costa Mesa • USA

Thursday, January 1, 2026

Loewe, a distinguished name in the luxury fashion industry, was established in Spain in 1846 and has since become a prominent luxury house. As part of the LVMH group, Loewe is renowned for its commitment to craftsmanship and cultural heritage. Under the creative direction of Jack McCollough and Lazaro Hernandez, the brand continues to innovate while honoring its rich legacy in leather goods and fashion.

1. Achieve and exceed monthly and annual sales targets to drive business growth.
2. Deliver exceptional, personalized customer service, establishing enduring client relationships.
3. Meet individual Key Performance Indicator (KPI) targets through superior customer service.
4. Utilize CRM tools to collect and analyze customer data for personalized engagement.
5. Promote a collaborative and communicative work environment among colleagues.
6. Ensure the sales floor and stockroom are organized according to company standards.
7. Contribute to the visual merchandising of products, maintaining Loewe's presentation standards.
8. Uphold Loewe's image standards and adhere to company policies.
9. Accurately record customer information in the database.
10. Actively promote store events through various communication channels.
11. Maintain an organized client book, ensuring regular client contact and follow-up.
12. Address client-related issues, including shipping and alterations, promptly.
13. Assist with general housekeeping and store maintenance.
14. Support shipping, receiving, and inventory control as needed.

1. Over three years of experience in luxury fashion sales within a retail setting.
2. Proven track record of exceeding sales targets and building lasting customer relationships.
3. Exceptional verbal and written communication skills.
4. Strong organizational skills and ability to manage multiple tasks.
5. Team-oriented mindset with a collaborative approach.
6. Ability to thrive in a dynamic, fast-paced environment.
7. Adaptability to meet diverse customer needs.
8. Willingness to work flexible hours, including evenings, weekends, and holidays.
9. Foreign language proficiency is an advantage.

1. Sales expertise in luxury fashion
2. Customer relationship management
3. Effective communication
4. Organizational proficiency
5. Team collaboration
6. Adaptability
7. Multitasking ability

Minimum of 3 years in luxury fashion sales within a retail environment.

$22 - $25 hourly, dependent on skills and experience.

Comprehensive benefits package including medical, dental, vision, short and long-term disability, paid time off, employee discounts, and a retirement plan with employer contribution.

Loewe fosters an inclusive culture that values diversity and empowers all employees to contribute their best. The company is committed to providing reasonable accommodations for individuals with disabilities and promotes a respectful and supportive workplace environment.