Loewe Senior Client Advisor

Beverly Hills • USA

Wednesday, March 12, 2025

Loewe, a distinguished name in the luxury fashion industry, was established in 1846 in Spain and is currently under the visionary leadership of Jonathan Anderson. As part of the LVMH group, Loewe is renowned for its commitment to craftsmanship, art, and design, consistently pushing the boundaries of fashion while maintaining its rich heritage.

1. Achieve and exceed monthly and annual sales targets, contributing to the overall growth and success of the business.
2. Deliver exceptional and personalized customer service, establishing and nurturing long-term client relationships.
3. Meet individual Key Performance Indicator (KPI) targets through exemplary customer service.
4. Utilize CRM tools to collect and leverage customer data for personalized engagement and future opportunities.
5. Promote a collaborative and communicative work environment among colleagues.
6. Maintain organization and adherence to company policy on the sales floor and in the stockroom.
7. Contribute to the visual merchandising of products in line with Loewe’s standards.
8. Uphold Loewe’s brand image and adhere to company guidelines.
9. Comply with all company policies and procedures.
10. Accurately record customer information in the database.
11. Actively promote store events through various communication channels.
12. Maintain an organized client book, ensuring regular client contact and timely follow-up on sales and inquiries.
13. Address client-related issues, including shipping and alterations, promptly.
14. Participate in general housekeeping and store image maintenance.
15. Support shipping, receiving, and inventory control as needed.

1. Over three years of luxury fashion sales experience in a retail environment.
2. Proven track record of exceeding individual and store sales targets.
3. Strong communication skills, both verbal and written.
4. Ability to manage multiple tasks simultaneously.
5. Excellent organizational skills and attention to detail.
6. Team-oriented mindset with a strong desire to collaborate.
7. Ability to thrive in a dynamic, fast-paced environment.
8. Adaptability to cater to diverse customer needs.
9. Willingness to work a flexible schedule, including evenings, weekends, and holidays.
10. Foreign language proficiency is a plus.

1. Sales expertise in luxury fashion.
2. Exceptional customer service skills.
3. CRM tool proficiency.
4. Strong communication and interpersonal skills.
5. Organizational and multitasking abilities.
6. Team collaboration.
7. Adaptability and flexibility.

Minimum of 3 years in luxury fashion sales within a retail setting.

The hourly compensation ranges from $26 to $30, dependent on skills and experience, with a comprehensive benefits package.

The position offers a generous benefits package, including medical, dental, and vision insurance, short and long-term disability, paid time off, employee discounts, and a retirement plan with employer contribution.

Loewe fosters a culture of inclusivity and diversity, ensuring equal opportunities for all employees. The company values creativity, collaboration, and a commitment to excellence, providing a supportive environment for professional growth.